Shipping policy

We strive to offer the best shipping options worldwide so that our customers receive their orders as quickly as possible.

Shipping

We’re happy to offer free worldwide express shipping on all orders! No matter where you are, we’ll make sure your items are delivered within 1–2 weeks. Our commitment to fast and reliable service means you can enjoy your purchase without worrying about shipping costs. With our 1–2-week shipping promise, you can trust that we’ll use expedited shipping methods to get your products to you as quickly as possible, no matter where you are in the world.

Once your order has been shipped, you’ll receive a tracking number via email to track the progress of your package.

Please note that it may take 24–48 hours for the tracking information to be updated.

Customs, Import Duties, and Taxes

Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These costs are the customer’s responsibility and are not included in the shipping costs at checkout. Customs policies and import duties vary widely from country to country, so we recommend contacting your local customs office for more information about potential costs. Any additional costs incurred for customs clearance are the buyer’s responsibility and will be collected upon delivery. We are not responsible for delays caused by customs processing.

We may accept orders for delivery outside our home jurisdiction. Where we do, you are the importer of record and you are solely responsible for ensuring the product may lawfully be imported into your country.

Any customs duties, import taxes, VAT, brokerage fees, handling charges or other levies imposed by the destination country are your responsibility and are not included in the price you pay us. These charges are assessed by the destination country's authorities and we have no control over them, no ability to predict them, and no ability to refund them.

Delivery timeframes for international orders are estimates only and do not include time spent in customs clearance, which is outside our control. If a shipment is refused, abandoned or returned because you declined to pay applicable import charges, any refund will be net of our outbound shipping costs and any charges levied against us.

DELIVERY ADDRESSES AND FAILED DELIVERIES

You are responsible for providing a complete, accurate and deliverable address at checkout. We are not liable for orders delivered to an incorrect address supplied by you, and orders lost as a result are not eligible for refund or replacement.

We are not responsible for loss or theft of a parcel after a carrier has recorded it as delivered. Where a parcel is returned to us as undeliverable, unclaimed or refused, we will contact you at the email address on the order; if we receive no response within thirty days, the order may be treated as abandoned.